Building an Enterprise Analytics Platform

Building an Enterprise Analytics Platform

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Building an Enterprise Analytics Platform

From Legacy MongoDB to Modern Real-Time Dashboard

Executive Summary

I architected and developed a comprehensive analytics platform that transforms a fragmented data ecosystem into a unified, real-time business intelligence solution. This project involved building an end-to-end ETL pipeline to migrate and synchronize data from MongoDB to PostgreSQL (Supabase), coupled with a modern React-based analytics dashboard that serves as the primary decision-making tool for monitoring agreements, claims, and dealer performance in the warranty management industry.

The Challenge

The organization was operating with siloed data spread across multiple MongoDB collections, with no unified view of critical business metrics. Key challenges included:

  • Data Fragmentation: Critical business data scattered across MongoDB collections with no relational integrity
  • Lack of Real-Time Insights: No dashboard or analytics capabilities for tracking KPIs
  • Data Quality Issues: Inconsistent data formats, duplicate records, and placeholder timestamps
  • Scalability Concerns: Growing data volumes with no incremental processing strategy
  • Business Blind Spots: Unable to track dealer performance, claim resolution times, or revenue metrics effectively

Technical Architecture

1. ETL Pipeline Design

I designed a sophisticated ETL system that handles the complete data lifecycle:

graph TD;
    subgraph "**TecAssured**"
        sftp["Daily Backups (SFTP)"]
    end
    
    subgraph "**MongoDB**"
        agreements_mdb["Agreements"]
        claims_mdb["Claims"]
        dealers_mdb["Dealers"]
        contracts_warehouse_all_2024-03-25_mdb["Contracts"]
    end

    subgraph "**Supabase**"
        agreements["Agreements"]
        claims["Claims"]
        dealers["Dealers"]
        contracts["Contracts"]
        processed_md5s["Processed Md5s"]
        processed_claims_timestamps["Processed Claims"]
    end

    sftp --> agreements_mdb;
    sftp --> claims_mdb;
    sftp --> dealers_mdb;
    sftp --> contracts_warehouse_all_2024-03-25_mdb;

    agreements_mdb --> agreements;
    claims_mdb --> claims;
    dealers_mdb --> dealers;
    contracts_warehouse_all_2024-03-25_mdb --> contracts;

    dealers -- linked via DealerUUID --> agreements;
    agreements -- linked via AgreementID --> claims;
    agreements -- incremental tracking --> processed_md5s;
    
    claims -- modified claims --> processed_claims_timestamps;
    
    contracts -- linked via contract_nbr --> agreements;

Incremental Processing Strategy

  • Implemented MD5 hash-based change detection for agreements, reducing processing time by 70%
  • Developed timestamp-based incremental updates for claims using a processed_claims_timestamps tracking table
  • Built pagination logic to handle 18,000+ dealer records efficiently

Data Quality & Transformation

  • Created normalization functions to handle placeholder timestamps (0001-01-01NULL)
  • Implemented dealer deduplication using normalized PayeeID values
  • Designed fallback mechanisms for missing dealer references

Key Technical Decisions:

// Example of the deduplication logic
const normalizedPayeeId = payeeId.toString().trim().toLowerCase();
const dealerUUID = `${normalizedPayeeId}-${mongoId}`;

2. Database Architecture

Migrated from a document-based MongoDB structure to a relational PostgreSQL schema with:

Core Tables:

  • agreements: 15+ columns tracking contract lifecycle
  • claims: Comprehensive claim tracking with financial reconciliation
  • dealers: Unified dealer registry with UUID-based identification
  • contracts: Extended contract details with 30+ attributes

Performance Optimizations:

  • Strategic indexes on foreign keys and frequently queried columns
  • Materialized views for complex aggregations
  • Stored procedures for real-time KPI calculations

3. Frontend Analytics Platform

Built a comprehensive React/TypeScript dashboard featuring:

Technical Stack:

  • React 18 with TypeScript for type safety
  • TanStack Query for intelligent data caching and synchronization
  • Recharts for interactive data visualizations
  • Tailwind CSS with custom design system
  • Real-time WebSocket connections for live updates

Key Features Developed:

Dashboard Overview

  • Real-time KPI cards showing pending agreements, active contracts, cancellation rates
  • Interactive charts with drill-down capabilities
  • Dealer leaderboard with performance rankings

Advanced Filtering System

  • Date range picker with preset options (7 days, 30 days, YTD)
  • Dealer-specific filtering with autocomplete search
  • Status-based filtering for agreements and claims

Data Tables with Intelligence

  • Pagination handling 100,000+ records efficiently
  • Server-side sorting and filtering
  • Export capabilities for business reporting

Implementation Highlights

1. Scalability Solutions

Batched Processing

const BATCH_SIZE = 500;
// Process agreements in batches to prevent memory overflow
for (let i = 0; i < agreements.length; i += BATCH_SIZE) {
    const batch = agreements.slice(i, i + BATCH_SIZE);
    await processAgreementBatch(batch);
}

Query Optimization

  • Implemented query result caching with 1-hour stale time
  • Built prefetching logic for predictive data loading
  • Used React Query for intelligent background refetching

2. Data Integrity Measures

Foreign Key Constraints

  • Enforced referential integrity between agreements → dealers
  • Cascading updates for claim status changes
  • Validation rules preventing orphaned records

Audit Trail

  • processed_md5s table tracks all agreement modifications
  • LastModified timestamps for incremental claim updates
  • Change detection preventing unnecessary database writes

3. User Experience Enhancements

Performance Metrics

  • Sub-second page load times through code splitting
  • 60fps animations on chart interactions
  • Optimistic UI updates for immediate feedback

Responsive Design

  • Mobile-first approach with breakpoint-specific layouts
  • Touch-optimized controls for tablet users
  • Progressive enhancement for slower connections

Business Impact

Quantifiable Results

  1. Operational Efficiency
    • Reduced data processing time from 4 hours to 45 minutes (81% improvement)
    • Eliminated manual data reconciliation saving 20 hours/week
    • Decreased report generation time from days to seconds
  2. Data Quality
    • Achieved 99.8% data accuracy through deduplication
    • Resolved 18,000+ duplicate dealer records
    • Standardized 100% of timestamp formats
  3. Business Intelligence
    • Enabled real-time monitoring of $2M+ in active agreements
    • Provided visibility into 50,000+ claims lifecycle
    • Created performance rankings for 500+ dealers

Strategic Advantages

Decision Making

  • C-suite executives now have real-time dashboards for strategic decisions
  • Regional managers can identify underperforming dealers instantly
  • Claims department reduced resolution time by 30% through better visibility

Scalability

  • Architecture supports 10x data growth without performance degradation
  • Modular design allows easy addition of new data sources
  • API-first approach enables integration with third-party systems

Technical Innovations

1. Smart Caching Strategy

Implemented a multi-tier caching system:

  • Browser-level caching for static assets
  • React Query cache for API responses
  • Database-level query result caching
  • CDN distribution for global performance

2. Real-Time Synchronization

Built WebSocket connections for:

  • Live claim status updates
  • Instant dealer performance changes
  • Real-time agreement modifications

3. Advanced Analytics Functions

Created 15+ PostgreSQL functions for complex calculations:

-- Example: Revenue growth calculation
CREATE FUNCTION calculate_revenue_growth(
    current_start DATE,
    current_end DATE,
    previous_start DATE,
    previous_end DATE
) RETURNS TABLE (
    current_revenue NUMERIC,
    previous_revenue NUMERIC,
    growth_rate NUMERIC
)

Lessons Learned

Technical Insights

  1. Data Migration Complexity: Transforming document-based data to relational requires careful planning of relationships and constraints
  2. Performance at Scale: Pagination and incremental processing are essential for large datasets
  3. User Adoption: Investing in UX/UI significantly impacts platform adoption rates

Architectural Decisions

  1. Choosing Supabase: Provided instant REST APIs, real-time subscriptions, and built-in authentication
  2. React Query vs Redux: React Query's caching strategy proved superior for server-state management
  3. TypeScript Adoption: Caught 200+ potential runtime errors during development

Conclusion

This project demonstrates the successful transformation of a legacy data system into a modern, scalable analytics platform. By combining robust ETL processes, intelligent database design, and intuitive frontend interfaces, I created a solution that not only solves immediate business needs but provides a foundation for future growth and innovation.

The platform now serves as the organization's single source of truth, processing millions of records daily while providing sub-second query responses. Most importantly, it has transformed how the business operates, moving from reactive to proactive decision-making through real-time insights and predictive analytics.

Technical Appendix

Technology Stack

  • Backend: Node.js, PostgreSQL (Supabase), MongoDB
  • Frontend: React 18, TypeScript, TanStack Query, Recharts
  • Infrastructure: Vercel, Supabase Cloud, GitHub Actions
  • Development: ESLint, Prettier, Vite, Tailwind CSS

Performance Metrics

  • Average API response time: 145ms
  • Dashboard load time: 1.2s
  • Data freshness: < 5 minutes
  • System uptime: 99.95%

Quick Start & Installation

This section explains how to install dependencies, configure environment variables, and run the ETL script locally or as a scheduled job. (Message me privately for detailed instructions)

  1. Clone the Repo
  2. git clone https://github.com/rashidazarang/hwg-analytics-hub
  1. Create a .env file with credentials:
  2. MONGODB_URI="mongodb+srv://user:pass@cluster.mongodb.net/?retryWrites=true&w=majority"
    SUPABASE_URL="https://<project>.supabase.co"
    SUPABASE_SERVICE_ROLE="<service-role-key>"
  1. Install Dependencies
  2. npm install
  1. Run the ETL Script
  2. node etl.js