How AyudaLocal Works:
Simplified Home Services with Smart Automation
AyudaLocal connects you to trusted professionals for cleaning, repairs, and other home services. With easy ways to contact us and a streamlined process powered by Agentic AI, we make it simple to get the help you need. Here’s everything you need to know:
How You Can Request Services
1. If You Call Us
We answer your call, ask what service you need, and provide standardized prices for each category.
Once we find a provider, we notify you via WhatsApp with all the details or call you if you prefer.
2. If You Fill Out a Web Form
After submitting your request on our website, we call you to confirm and provide pricing.
3. If You Send a WhatsApp Message
We reply directly on WhatsApp with the information you need, including prices and updates on your request.
4. If You Message Us on Social Media or Website Chat Bot
Our chatbot asks quick questions to understand your needs and collect your phone number.
Once we have your details, we call you to confirm and provide service information.
The Process:
What Happens After You Request
1. Connecting You with a Provider
We match your request with a local professional from our network. Our Agentic AI ensures we choose the right provider based on location, availability, and expertise.
You receive updates via WhatsApp or phone to keep you informed.
2. Standardized Pricing
AyudaLocal charges an initiation fee, which includes our platform fee and the professional’s fee. The provider receives their payment when they arrive on time.
3. Service Confirmation
Before the provider arrives, you’ll get reminders and updates through WhatsApp or SMS.
4. Reporting Issues and Refunds
If something doesn’t go as expected, you can report it to us. We prioritize resolving the issue, and refunds are available if necessary.
5. Post-Service Follow-Up
After the service, we follow up to collect feedback and ensure you’re satisfied.
How We Manage Providers with Agentic AI
Our backend operations are powered by Agentic AI, making the entire process efficient and reliable:
- Provider Verification and Labeling: Professionals are continuously monitored and rated. High performers are prioritized, while underperformers are flagged and reviewed.
- Dynamic Updates: If a provider cancels or is delayed, the AI reroutes your request to the next available professional and notifies you instantly.
- - Transparent Data Management: AI maintains up-to-date profiles for all providers, ensuring only trusted professionals are sent to your home.
Loyalty Program
We go the extra mile to make sure you stay with us
- Magnetic Fridge Cards: After your first service, we send a personalized gift to your home with a magnetic card featuring AyudaLocal.
- Fee-Free Discounts: Your next session is on us—no platform fees, as a thank-you for using AyudaLocal.
- Special Offers: Returning clients receive exclusive discounts and updates on new services via WhatsApp.
Marketing:
How We Reach You
AyudaLocal uses both traditional and modern marketing strategies to connect with clients:
- Bulletin Boards and Posters: These are placed in strategic locations like hardware stores, laundromats, and apartment complexes.
- Voice AI for Local Outreach: Our AI calls local businesses (e.g., hardware stores) to gather provider data, build our CRM, and expand our network.
- Social Media and Digital Ads: These direct users to our website or WhatsApp to start a request.
- Dedicated Marketing Team: While most operations are automated, a small team ensures brand consistency and campaign effectiveness.
How AyudaLocal’s Technology Works Behind the Scenes
1. Voice AI for Clients:
Our AI answers calls, collects your details, and provides immediate responses.
It integrates with WhatsApp to keep you updated and confirm your requests.
2. Voice AI for Providers:
The AI contacts providers directly, confirms availability, and sends job details via WhatsApp or SMS.
It also manages reminders and escalates issues to ensure punctuality and service quality.
3. Automated Workflows:
The AI handles exceptions, like rescheduling if a provider cancels or filling last-minute gaps with standby professionals.
Dynamic reminders ensure everyone stays informed.
4. Website Integrations
The chatbot collects information from web users and initiates the same workflows as phone or WhatsApp requests.
A Day in the Life of AyudaLocal
1. A Client Needs Cleaning Services
The client calls AyudaLocal, provides their location and request, and receives a standardized price.
The AI matches them with a cleaning team and sends updates via WhatsApp.
2. The Provider is Notified
The AI calls the provider, confirms their availability, and sends job details.
The provider receives reminders and notifications until the job is complete.
3. The Client Gets the Service
The cleaning team arrives on time, completes the job, and is paid.
The client receives a follow-up message to confirm their satisfaction.
4. Loyalty Actions
A personalized fridge magnet with a QR code is sent to the client’s home.
The client receives a fee-free discount for their next session as a thank-you.
Why Choose AyudaLocal?
- Simple Process: Whether you call, use WhatsApp, or visit the website, getting help is easy.
- Transparent Pricing: Standardized fees and clear communication ensure no surprises.
- Trusted Providers: AI-powered verification and monitoring ensure only reliable professionals.
- Personalized Engagement: From gifts to exclusive offers, we value every client.
- Always Improving: Agentic AI continuously refines operations to provide faster and better service.
With AyudaLocal, you’re not just booking a service—you’re experiencing a smarter, more personalized way to get help when you need it.